Delivering connected field service is fast becoming a top priority for organizations involved in the field management activities. The advanced and complicated machines that keeps business running smoothly oftentimes require servicing and maintenance. Efficient field service management is indispensable in these challenging times to deliver efficient, reliable, and timely service to end customers.
Microsoft Dynamics 365 Field Service combined with technologies like mixed reality, machine learning and AI helps organizations to deliver outstanding service by drastically reducing the frequency of onsite visits.
For field technicians who previously had to focus on maintenance, installation, or repair issues, they now needed to focus on getting the work done by keeping social distancing measures and minimal in-person contact. This put companies in a challenging position.
Transform Field Service Management with Connected Field Service
Your business can leverage the Connected Field Service included in Dynamics 365 Field Service to deliver superior services to customers. Connected Field Service allows technicians to identify and address problems through remote monitoring of devices.
Connected Field Service utilizes IOT data related to machineries helping technicians to understand the depth of a repair. Using this wealth of data, technicians can minimize spending time onsite and complete the task properly with the right tools and parts. It allows them to fix problems remotely and actively.
Connected Field Service utilizes various facets of IoT (Internet of things) diagnostics, asset maintenance, scheduling and inventory management. This united solution using Dynamics 365 Field Service, HoloLens 2 and Dynamics Remote Assist (mixed reality technology) has transformed the field service. The issues that will take long hours or even days to resolve can now be resolved in minutes with real-time support using mixed reality. This solution has proved worthy to improve productivity, gain customer satisfaction and maximize revenue.
Now, many organizations rely on Dynamics 365 Field Service and Dynamics 365 Remote Assist to get the job done safely. With these applications, you can ensure the health and safety of both employees and customers while maintaining business relationships regardless of challenging times.
Empower your frontline workers with Dynamics 365
Your business can optimize field service management by depending on Dynamics 365 Consultants who can customize and implement Dynamics 365 Field Service and Dynamics 365 Remote Assist on your terms and needs. You can avail the expertise of leading Dynamics 365 provider in UAE, Qatar, Oman, KSA etc., IAX SERVICES to get the solution implemented.
IAX SERVICES is a global Microsoft Solution provider with profound expertise in implementing Dynamics 365 applications to customers across the globe. As a recognized Microsoft Dynamics 365 implementation Partner in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Pakistan, and India, we improve people, process, and technology with Microsoft Dynamics 365 Field Service.
Discover how Dynamics 365 turn beneficial for your business. Contact us Now
For more details email to sales@iax-services.com
